Corporate Leadership 11
Cyber Crisis Response
Apply best practices for crisis management after one of your clients has a data breach.
Apply best practices for crisis management after one of your clients has a data breach.




About the training
Apply best practices for crisis management after one of your clients has a data breach.
Scenario:
Scenario:
Navigate a conversation with a client who has had a data breach and apply best practices during a cyber security crisis.
Learning Objectives
Empathy
Active listening
Transparency and honesty
Providing guidance and assistance
Skills
Display empathy
Communicate honestly
Assertive communication
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