Managing Stakeholder Expectations

Practice using Emotional Intelligence to communicate how bringing artificial intelligence into the workplace will impact a key employee.

Practice a key leadership skill: persuasion in the workplace.

Apply best practices for crisis management after one of your clients has a data breach.

Apply best practices for Emergency Response when faced with suspicious activity on your company's network.

Apply best practices on project initiation using verbal communication, planning, and leadership skills.

Develop a positive attitude towards change by effectively managing emotions and addressing concerns of a longtime employee.

In this experience, you will practice motivating a direct report who has concerns about a major change taking place at your company.

Build awareness and a desire for change while mitigating concerns about an upcoming reorganization.

Practice using Emotional Intelligence to communicate organizational change to employees on your team with empathy.

Learn to embrace healthy conflict in an emotionally intelligent way to build strong relationships for your team by helping two members get along.

Apply the principles of Emotional Intelligence to solve a conflict between two direct reports who are not getting along.

Practice having a supportive conversation with a direct report who is struggling with their mental health.

Practice using emotional intelligence to deliver feedback to a team member in a direct but respectful way.