Corporate Leadership
Leadership in Times of Change
Practice using Emotional Intelligence to communicate organizational change to employees on your team with empathy.
Practice using Emotional Intelligence to communicate organizational change to employees on your team with empathy.




About the training
Through this voice-driven interactive experience, leverage a change management approach called ADKAR to practice emotional intelligence to communicate organizational changes to employees. Emotional Intelligence skills are critical to communicating organizational change and ensuring your employees are engaged.
A - Awareness
D - Desire
K - Knowledge
A - Ability
R - Reinforcement
Scenario:
Set in a corporate office conference room, use emotional intelligence concepts to mitigate fears and concerns displayed by critical employees due to organizational changes.
Learning Objectives
Practice Emotional Intelligence:
Manage emotions to remain objective
Manage emotions
Show empathy
Demonstrate organizational awareness
Manage relationships
Build awareness and a desire for change
Apply inclusive, direct, and empathetic communication styles
Promote compromise and insert positivity
Skills
ADKAR Change Management
Active Listening
Relationship Building
Managing Emotions
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