Corporate Leadership 06
Navigating Uncertainty
Develop a positive attitude towards change by effectively managing emotions and addressing concerns of a longtime employee.
Develop a positive attitude towards change by effectively managing emotions and addressing concerns of a longtime employee.




About the training
Develop a positive attitude towards change by effectively managing emotions and addressing concerns of a longtime employee who is quick to call out issues.
Scenario:
Scenario:
Set in a corporate office conference room, use emotional intelligence concepts to mitigate fears and concerns displayed by a critical employee due to organizational changes.
Learning Objectives
Practice Emotional Intelligence:
Manage emotions to remain objective
Demonstrate empathy
Manage emotions
Show empathy
Demonstrate organizational awareness
Manage relationships
Build awareness and a desire for change:
Apply inclusive, direct, and empathetic communication apporaches
Promote compromise and insert positivity
Skills
ADKAR Change Management
Active Listening
Relationship Building
Managing Emotions
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