Through this voice-driven interactive experience, leverage a change management approach called ADKAR to practice emotional intelligence to communicate organizational changes to employees. Emotional Intelligence skills are critical to communicating organizational change and ensuring your employees are engaged.
A - Awareness
D - Desire
K - Knowledge
A - Ability
R - Reinforcement
Scenario: Set in a corporate office conference room, use emotional intelligence concepts to mitigate fears and concerns displayed by critical employees due to organizational changes.
Practice Emotional Intelligence:
Build awareness and a desire for change
Apply inclusive, direct, and empathetic communication styles
Promote compromise and insert positivity