Conversations in Healthcare

Address the unique challenges faced by healthcare providers by practicing real-life conversations in a healthcare setting.

Identify the impact of mental health stigma, learn how to reduce negative consequences, and understand the role of language in perpetuating stigma.

Training Modules

Conflict with a Patient Training Moth+Flame

Conflict with a Patient

Practice DESC-guided service recovery skills to resolve an incivility conflict with a patient.

Doctor-to-Nurse Conflict Training Moth+Flame

Doctor-to-Nurse Conflict

Practice using DESC-guided emotional intelligence to react to a physician's verbal affront in order to build a functioning work relationship.

Nurse-to-Nurse Conflict Training Moth+Flame

Nurse-to-Nurse Conflict

Practice DESC-guided emotional intelligence skills to resolve your incivility conflict with a fellow nurse.

Recommending Comfort Care Training Moth+Flame

Recommending Comfort Care

Navigate end-of-life decisions with a patient admitted to the ICU while showing empathy.

Advance Care Planning Training Moth+Flame

Advance Care Planning

Guide a patient through Advance Care Planning, honoring her end-of-life decisions while showing compassion.

When Treatment Stops Working Conversations in Healthcare Training Moth+Flame

When Treatment Stops Working

Practice having a serious-illness conversation where you must employ empathy to arrive at patient-centered decisions about their care.

Training Modules

Conflict with a Patient Training Moth+Flame

Conflict with a Patient

Practice DESC-guided service recovery skills to resolve an incivility conflict with a patient.

Doctor-to-Nurse Conflict Training Moth+Flame

Doctor-to-Nurse Conflict

Practice using DESC-guided emotional intelligence to react to a physician's verbal affront in order to build a functioning work relationship.

Nurse-to-Nurse Conflict Training Moth+Flame

Nurse-to-Nurse Conflict

Practice DESC-guided emotional intelligence skills to resolve your incivility conflict with a fellow nurse.

Recommending Comfort Care Training Moth+Flame

Recommending Comfort Care

Navigate end-of-life decisions with a patient admitted to the ICU while showing empathy.

Advance Care Planning Training Moth+Flame

Advance Care Planning

Guide a patient through Advance Care Planning, honoring her end-of-life decisions while showing compassion.

When Treatment Stops Working Conversations in Healthcare Training Moth+Flame

When Treatment Stops Working

Practice having a serious-illness conversation where you must employ empathy to arrive at patient-centered decisions about their care.

Training Modules

Conflict with a Patient Training Moth+Flame

Conflict with a Patient

Practice DESC-guided service recovery skills to resolve an incivility conflict with a patient.

Doctor-to-Nurse Conflict Training Moth+Flame

Doctor-to-Nurse Conflict

Practice using DESC-guided emotional intelligence to react to a physician's verbal affront in order to build a functioning work relationship.

Nurse-to-Nurse Conflict Training Moth+Flame

Nurse-to-Nurse Conflict

Practice DESC-guided emotional intelligence skills to resolve your incivility conflict with a fellow nurse.

Recommending Comfort Care Training Moth+Flame

Recommending Comfort Care

Navigate end-of-life decisions with a patient admitted to the ICU while showing empathy.

Advance Care Planning Training Moth+Flame

Advance Care Planning

Guide a patient through Advance Care Planning, honoring her end-of-life decisions while showing compassion.

When Treatment Stops Working Conversations in Healthcare Training Moth+Flame

When Treatment Stops Working

Practice having a serious-illness conversation where you must employ empathy to arrive at patient-centered decisions about their care.

Training Modules

Conflict with a Patient Training Moth+Flame

Conflict with a Patient

Practice DESC-guided service recovery skills to resolve an incivility conflict with a patient.

Doctor-to-Nurse Conflict Training Moth+Flame

Doctor-to-Nurse Conflict

Practice using DESC-guided emotional intelligence to react to a physician's verbal affront in order to build a functioning work relationship.

Nurse-to-Nurse Conflict Training Moth+Flame

Nurse-to-Nurse Conflict

Practice DESC-guided emotional intelligence skills to resolve your incivility conflict with a fellow nurse.

Recommending Comfort Care Training Moth+Flame

Recommending Comfort Care

Navigate end-of-life decisions with a patient admitted to the ICU while showing empathy.

Advance Care Planning Training Moth+Flame

Advance Care Planning

Guide a patient through Advance Care Planning, honoring her end-of-life decisions while showing compassion.

When Treatment Stops Working Conversations in Healthcare Training Moth+Flame

When Treatment Stops Working

Practice having a serious-illness conversation where you must employ empathy to arrive at patient-centered decisions about their care.

Build a Future-Ready Training Program

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support@mothandflamevr.com

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