Conversations in Healthcare
When Treatment Stops Working
About the training
Develop a compassionate communication approach that fosters trust, understanding, and dignity for patients facing serious illnesses or end-of-life care. You'll gain the tools to navigate sensitive conversations, address emotional needs, and collaborate effectively with patients. Use a patient-centered approach that achieves better health outcomes and enhances the quality of life for those in need.
Scenario:
Set in a medical office, speak with Alice about the serious progression of her stage IV cancer and help her navigate treatment options.
Learning Objectives
Ask permission
Tell your message simply
Ask what your patient thinks
Skills
Patient-Centered Focus
Active Listening
Show Compassion
Interpersonal Communication
Related Trainings
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