Conversations in Healthcare 04

Nurse-to-Nurse Conflict

Practice DESC-guided emotional intelligence skills to resolve your incivility conflict with a fellow nurse.

Practice DESC-guided emotional intelligence skills to resolve your incivility conflict with a fellow nurse.

Nurse-to-Nurse Conflict Training Moth+Flame
Nurse-to-Nurse Conflict Training Moth+Flame
Nurse-to-Nurse Conflict Training Moth+Flame
Nurse-to-Nurse Conflict Training Moth+Flame

About the training

In this learning experience, nurses will explore effective strategies for navigating conflicts with colleagues. Learn to address differences respectfully, foster open communication, and promote a supportive team environment. Gain valuable skills to manage conflicts constructively, enhancing teamwork and patient care outcomes.

Scenario:

Scenario:

In this experience you are a newly hired nurse at a workplace with a zero tolerance policy for incivility. Build a functioning work relationship a fellow nurse that’s based on respect and avoids repeat miscommunications.

Learning

Objectives

  • Describe the specific situation

  • Express your concern clearly

  • State alternatives & Consequences

Skills

  • Patient-Centered Focus

  • Active Listening

  • Show Compassion

  • Interpersonal Communication

Related Trainings

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For support

support@mothandflamevr.com

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