Conversations in Healthcare
Nurse-to-Nurse Conflict
About the training
In this learning experience, nurses will explore effective strategies for navigating conflicts with colleagues. Learn to address differences respectfully, foster open communication, and promote a supportive team environment. Gain valuable skills to manage conflicts constructively, enhancing teamwork and patient care outcomes.
Scenario:
In this experience you are a newly hired nurse at a workplace with a zero tolerance policy for incivility. Build a functioning work relationship a fellow nurse that’s based on respect and avoids repeat miscommunications.
Learning Objectives
Describe the specific situation
Express your concern clearly
State alternatives & Consequences
Skills
Patient-Centered Focus
Active Listening
Show Compassion
Interpersonal Communication
Related Trainings
Build a Future-Ready Training Program
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