The heart of healthcare. Conversations that matter. 

Specifically tailored to address the unique challenges faced by healthcare providers.

The Conversations in Healthcare library of content allows Learners to practice real-life conversations where they will be challenged to make decisions in a healthcare setting. Give colleagues the tools they need to support their mental health and help patients feel supported and understood during challenging moments. Develop conversational skills that you need to work in healthcare by applying compassion, empathy, and direct language with colleagues and patients.

About the Provider

Wellstar is one of Georgia’s largest and most integrated healthcare systems, providing compassionate, high-quality care serving one in six Georgians.

Learning Objectives + Skills You Will Gain

• Build confidence with navigating sensitive workplace conversations in a healthcare setting
• Validate emotions and offer appropriate support 
• Demonstrate emotional self-awareness
• Identify and manage emotions that arise during conversations
• Apply active listening without judgment 
• Apply inclusive, direct, and empathetic communication styles
• Ask open ended questions to understand issues